25 Ways to Get Better, More Ideal Clients
One of the biggest complaints people voice in our industry (the administrative support business) are clients who are a pain in the ass, otherwise known as PIAs, or more gently, unideal clients. Bad...
View ArticleDear Danielle: What Are Your Thoughts About this Deadbeat Client?
Dear Danielle: I recently experienced every startup business owner’s nightmare. One of my clients (a fast talker) was extremely upset because I had to resort to threats of involving my business...
View ArticleBetter Yet, How Important Is It to YOU?
A new colleague posed this question to would-be clients on another forum: “On a scale of 1-10, one being low and ten being high, how important is it to you to connect on a personal level with your...
View ArticleUm, Hello?! Do You LIKE Being Devalued?
Telling people you cost less and that they’ll save money by hiring you is basically TELLING them to devalue you. It’s a cattle-call to all the worst kinds of clients out there (you know, the...
View ArticleBargaining for Your Value Is Doing Nothing for Your Business
You aren’t going to convince clients to pay your fees because you have taxes and bills to pay. And telling them you are more affordable because they don’t have to pay for breaks and lunches is not...
View ArticleDear Danielle: Client Wants Me to Cut My Fees By $200 a Month
Dear Danielle: I recently had a contract client who could no longer afford to pay me the regular contracted amount because of a slowdown in her business so she asked that I drop my price about $200...
View ArticleInterview with Danielle Keister, Founder of the Administrative Consultants...
Last month a colleague asked for an interview with me, and I thought I would share my answers with you here as well. Your Name: Danielle Keister Name of Your Business: I am the founder of the...
View ArticleJust Because You Can Doesn’t Mean You Should
Just because you can do everything doesn’t mean it’s a good idea. People who are new in business don’t tend to understand this at first. They are too eager and excited to get those first paying...
View ArticleHere Is What Constitutes a Bad Client
For a while now, I’ve been observing the results of someone working with someone I would deem a bad client. The situation has gone from bad, to very bad, to really, REALLY bad. For the life of me, I...
View ArticleHere Is Another Good Question to Ask in Your Consultations
Self-care is a big theme in my life this year due to having to manage the care of my elderly father for the past five years who has Parkinson’s Disease and Lewy Bodies dementia, on top of trying to...
View Article